There have been instances in the banking industry of people complaining of having been being duped of their hard-earned money owing to phishing. One of them is Sheela Kumar*. One fine morning, Ms.Kumar was checking her mails over a cup of hot coffee when the following e-mail caught her attention :
Ms. Kumar responded promptly as directed, and was shocked to find two days later that her bank account had been cleaned out through a funds transfer she knew nothing about.
The e-mail is an example of ‘phishing’ – an attempt by fraudsters to ‘fish’ for your confidential banking or credit-card details online. If the attempt is successful, the fraudster takes money out of your bank account or shops online with your credit card, leaving you to pay the bill!
Here’s how you can protect your account from phishing:- Never enter your personal details on any website via a link in an e-mail. Always access the website by typing www.icicibank.com into the address bar.
- If you receive an e-mail that appears to be from ICICI Bank and asks you to update confidential, account-related information like your PIN, password, account number, etc. through a link in it, DO NOT RESPOND.
Remember, ICICI Bank will never ask for such confidential information in any of its communications. If you suspect an mail to be a phishing attempt, please forward it to executivedirector@icicibank.com and help us nab the fraudster. via ICICI Bank Account Safety Emails
Note : *Fictitious name, used for illustrative purposes only.
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